Questions? Email us at pilipilikana@gmail.com

How to Order?

Add to Cart

Add product - You can do so directly from the catalog or view a product page then add to cart.

Checkout

Once you're satisfied with your orders in your cart, click checkout. From here, please input your necessary details e.g. Shipping Address, etc.

Pick Delivery Option

We offer same day delivery with orders processed between 10am to 2pm Monday to Friday. If you miss the cut-off, your order will be processed the immediate day within schedule.

Pay for Order

We accept various payment options: Visa, Mastercard via PayPal, Bank Transfer via BDO & Chinabank, GCASH (Coming soon!)

Receive Your Item

You will be notified when your order is confirmed and the rider is on the way.

Here are a few important things to note when shopping at Pilipilikana.com

Same Day Delivery Schedule

We're starting up this small business and we try to accommodate as many orders as we can. Please observe our cut-off delivery schedule of Monday to Friday 10am to 2pm. Don't worry, you can still place an order outside of that schedule, we'll just give you a note once it's already in process and ready to be delivered to you.

Guaranteed Fresh

We keep a very small inventory when we bring in new products, so we make sure that it's fresh and brand new. But humidity in the Philippines affects the quality of some of the items we offer. For issues with quality, please email us to request for an exchange. Please review our Returns & Exchange policy for more information below.

Guaranteed Authentic

All the products we sell are bought from their origin countries, and shipped to Manila on a regular basis.

48 Hour Notice

Please advise us within 48 hours upon receipt of your order if the items are of good condition are not. All our products are quality-checked before being sent to you. We guarantee that every order is prepared and packed in good condition. But some issues do arise from transit, and we understand, so we welcome any quality issues raised within the 48 hours after receiving the goods.

Returns & Exchange Policy

Please double check your carts and orders before checking out. While we don't allow order cancellations, we offer returns and exchange with these conditions in mind:

1) Product is Not In Good Condition - this may include product damage, stale, and similar reasons. If this occurs please email us at pilipilikana@gmail.com to request for return and exchange within 48 hours of receipt, with subject: Return for Order #XXXX. Please include an image of the product in question and a copy of your Order Confirmation with your Order #.

2) Exchanging for a New Item - we keep a very limited stock of each of our products so there may be times when we cannot replace the product you're returning for the same product, but we're open to sending you back a new product of the same value. You'll just need to select one from our catalog.

3) Requests for exchange due to change of mind is not allowed.
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